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Support for Online Learning

Coast Information Technology (IT) 

Coast Community Colleges

 For questions about...

  • Canvas Logins
  • Passwords/Accounts
  • Microsoft ID and Password
  • Microsoft Authenticator
  • MyCoast/OCCPortal
  • Email
  • Classroom Technology

Call: Coast District IT: (714) 438-8111 (M-F)

Website: Coast Information Services 

More Resources

OCC-Instructional Innovation Center (IIC)

OCC Library Building

For questions about...

  • Canvas Course Content
  • Canvas File Storage
  • Canvas Assignments/Quizzes/Tests
  • Canvas Apps/Zoom/Respondus

Call: IIC: 714-432-6888 (M-F, 8-5PM)

Don't hang up! Leave a Voice Message to create a Help Desk Ticket.

Submit a Canvas ticket

Sorry, we can't help with Canvas logins or passwords. See: Coast Colleges Information Technology

Email Us: onlinesupport@occ.cccd.edu

 

MORE RESOURCES

Canvas by Instructure Global Support

Canvas Logo

For Canvas-only questions  (24/7) (not managed by Orange Coast College) 

More Resources

Search the OCC Knowledge Base

Browser Cache

Many online issues, like slow-loading pages, or problems with account access or logins, can be corrected by clearing your browser (Chrome, Firefox, Safari) cache. 

Clear cache & cookies - Computer - Google Account Help 
How to clear your cache in any browser

Pop-up Blockers

Sometimes pop-up blockers or ad blockers can prevent you from accessing needed content. What are pop-up blockers?

See how to block or allow pop-up blockers in Chrome browser.

Allow or block pop-ups in Safari on a Mac